Privacy policy


Peony Lingerie LLC respects the privacy rights of our visitors and recognizes the importance of protecting the personal information collected about those visitors. This Privacy Policy explains how we collect, store, and use the personal information you provide. As part of our commitment to safeguarding your privacy and security, our websites have obtained Cybertrust’s privacy certification, ensuring compliance with industry standards.

 

1. Age Restrictions

If you are under 16, you must inform a parent or guardian of our Privacy Policy and obtain their consent prior to registering, subscribing, or placing an order.

 

2. Data Collection

We collect personal information when you:

 

Register for or subscribe to our services;

Place an order or purchase a gift voucher;

Use our online platforms or interact via social media;

Request information, assistance, or provide feedback/testimonials;

Comment on blogs/articles, attend sponsored events, or enter promotions;

Sign up for updates, participate in research, or complete surveys.

 

3. Types of Data Collected

The information we collect may include:

 

Contact details: Name, email, phone numbers, home/shipping/billing addresses;

Payment data: Card details, transaction history;

Digital footprint: IP address, browser type (e.g., Chrome, Safari), device information;

Behavioral data: Search criteria, shopping history, preferences, sizing;

Interaction records: Survey responses, testimonials, social media engagement;

Location data: Cell tower IDs, GPS coordinates (via location-based services);

Account security: Date of birth, passwords, security question answers.

 

4. Call Monitoring

We may record or monitor calls for security, training, and service improvement purposes.

 

5. Marketing Preferences

You may opt in to receive news and fashion updates via phone, live chat, email, SMS, or direct mail. Updates may include new product alerts, promotions, contests, and exclusive offers. You may opt out at any time.

 

6. Data Security

We implement robust safeguards to protect your information’s security, integrity, and privacy. Our measures include:

 

Technology and policies compliant with privacy laws;

Secure storage, usage, and sharing protocols;

SSL encryption for orders and account access to prevent unauthorized use.